Legal

Privacy Policy

Last updated: April 30, 2026 · AccuCV · Governed by Canadian law

1. Who We Are

AccuCV ("we", "us", "our") operates the AccuCV AI resume tailoring service at accucv.ca. We are the data controller for personal information collected through the Service.

For privacy questions or to exercise your rights, contact us at privacy@accucv.ca.

2. Information We Collect

Account information. When you register, Clerk (our authentication provider) collects your email address and, optionally, your name and profile picture. We receive a unique user identifier and basic profile data from Clerk.

Payment information. Subscription payments are processed by Stripe, Inc. We never receive or store your full credit card number. Stripe shares with us your billing status, subscription ID, and Stripe customer ID.

Usage data. We store a generation counter in your account to enforce free-tier limits and track referral bonuses. We do not store analytics beyond this counter on our servers.

Resume and profile data. Your professional profile (work history, skills, education, contact details) and any saved resumes are stored on our servers, associated with your account. Job descriptions you paste are transmitted to our servers during generation and may be stored as part of a saved resume. This data is also sent to Anthropic during AI generation (see Section 4).

Log data. Our hosting infrastructure (Vercel) may collect standard server logs including IP addresses, browser type, request timestamps, and pages visited. These logs are retained for up to 30 days.

3. How We Use Your Information

To create and manage your account;
To process payments and manage your subscription;
To enforce free-tier usage limits and referral credits;
To send transactional emails (e.g., receipts, account notices);
To investigate fraud, abuse, or violations of our Terms of Service;
To comply with applicable legal obligations.

We do not sell your personal information. We do not use your data for behavioural advertising.

4. AI Processing of Your Resume Data

When you click "Generate Resume", we transmit the job description and your professional profile (work history, education, skills, etc.) to Anthropic, PBC via their API to generate tailored resume content using the Claude language model.

This data is processed under Anthropic's Privacy Policy and API Terms of Service. Anthropic's commercial API does not use submitted inputs to train its models.

See our full AI Use Disclosure for a detailed description of what is sent to Anthropic and how the output is used.

5. Third-Party Service Providers

We share your information with the following processors solely to operate the Service:

Clerk, Inc. — User authentication, session management, and user metadata storage. Privacy Policy
Stripe, Inc. — Payment processing and subscription management. Privacy Policy
Anthropic, PBC — AI resume generation via the Claude API. Privacy Policy
Vercel, Inc. — Web hosting and infrastructure. Privacy Policy

All providers are contractually required to process your data only as directed by us and in accordance with applicable privacy law.

6. International Data Transfers

AccuCV is operated from Canada. Our third-party providers may be based in or process data in the United States or other countries. Where data is transferred internationally, we ensure appropriate safeguards are in place — such as data processing agreements and standard contractual clauses — in accordance with applicable data protection law, including the EU General Data Protection Regulation (GDPR) for users in the European Economic Area.

7. Data Retention

Account data (Clerk): Retained until you delete your account.
Billing data (Stripe): Retained as required for tax and legal compliance (typically 7 years).
Profile and resume data: Stored on our servers and retained until you delete your account or request erasure.
Server logs: Retained for up to 30 days by Vercel.

8. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection law — including the EU/UK GDPR, the California Consumer Privacy Act (CCPA), Canada's federal and provincial privacy legislation, and equivalent laws in other jurisdictions:

Access. Request a copy of the personal information we hold about you.
Correction. Request correction of inaccurate data.
Deletion. Request erasure of your personal data.
Portability. Receive your data in a structured, machine-readable format.
Objection / restriction. Object to or restrict certain processing.
Withdraw consent. Where processing is based on consent, withdraw it at any time.

To exercise these rights, use the self-service tools on our Account & Data page or contact us at privacy@accucv.ca. We will respond within 30 days. If you believe we have not responded adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

9. Cookies and Tracking

We use only essential cookies required for authentication (set by Clerk) and session management. We do not use advertising cookies, cross-site tracking, or analytics SDKs that transmit data to third parties.

10. Children's Privacy

The Service is not directed to persons under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at privacy@accucv.ca and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email at least 14 days before they take effect. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after the effective date constitutes acceptance.

12. Contact

AccuCV
privacy@accucv.ca